Events and Press Releases
Past Events and Press Releases
Turning Password Reset Into a Customer Service Opportunity
7/23/2021
The Customer Service Pain (and Opportunity!) of Password Reset
Read more
NLX Welcomes Fadi Baaklini
6/2/2021
Fadi Baaklini Joins NLX as Director of Product Management
Read more
NLX Presents: AI-Driven Customer Self-Service in Travel & Hospitality
May 11, 2021, 11AM PDT
Watch Recording
Voice AI Technology Helping Organizations Alleviate Customer Frustration Rather Than Leaving Them on-Hold
4/20/2021
Read more
NLX and AWS Presents: Driving Digital Transformation and Accelerating Innovation
March 25, 2021
Watch Recording
Growing Role of Voice AI in Enhancing CRM and Call Center Automation
3/22/2021
Voice AI Helping CRM Platform Users Increase Automation & Gather Data To Enhance Customer Service Operations
Read more
AWS and NLX Presents: Building AI-Powered, Data Driven Customer Self-Service
March 15, 2021
Watch recording
NLX Welcomes Elaine Anzaldo
2/23/2021
Elaine Anzaldo Joins NLX as a Conversational UX Designer
Read more
AWS Travel and Hospitality Partner Conversations: NLX
2/9/2021
Conversation between Andrei Papancea, CEO of NLX, and David Solomito, Head of Global Marketing for AWS Travel and Hospitality
Read more
Leaving The Chatbot Behind?
12/15/2020
New Intuitive AI-based Voice Technology Enables Customers To Complete Requests Without Waiting For Human Assistance
Read more
NLX Achieves AWS Travel and Hospitality Competency Status
12/3/2020
Helping companies go from behind-the-scenes operational efficiencies to guest-facing customer experiences
Read more